Privacy Policy
At CodeCraft Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Effective Date: June 15, 2025 | Last Updated: June 15, 2025
Our Data Protection Commitment
Privacy by Design
We implement privacy considerations into every aspect of our operations, from website design to service delivery, ensuring your data protection is never an afterthought.
- Minimal data collection principles
- Secure data processing protocols
- Regular security audits and updates
Transparency and Control
We believe in complete transparency about our data practices and providing you with meaningful control over your personal information.
- Clear data usage explanations
- Easy access to your data
- Simple opt-out mechanisms
Information We Collect
Personal Information You Provide
Contact Information
- • Full name and professional title
- • Business contact details
- • Company or organization name
- • Project inquiry details
Project Information
- • Service requirements and specifications
- • Technical preferences and constraints
- • Budget range and timeline expectations
- • Communication preferences
Information Automatically Collected
Technical Data
- • IP address and location data
- • Browser type and version
- • Operating system information
- • Device identifiers
Usage Analytics
- • Pages visited and time spent
- • Click patterns and navigation paths
- • Referral sources and exit pages
- • Search terms and interactions
Performance Data
- • Page load times and errors
- • Network connection quality
- • Feature usage statistics
- • System performance metrics
How We Use Your Information
Service Delivery and Communication
- Responding to inquiries and providing quotes
- Managing project development and delivery
- Providing technical support and maintenance
- Processing payments and invoicing
- Sending project updates and notifications
- Conducting client satisfaction surveys
Website Improvement and Analytics
- Analyzing website usage patterns
- Optimizing user experience and navigation
- Troubleshooting technical issues
- Personalizing content and recommendations
- Measuring marketing campaign effectiveness
- Developing new features and services
Legal and Security Purposes
We may use your information to comply with legal obligations, protect our rights, and ensure the security of our services:
- • Fraud prevention and security monitoring
- • Compliance with legal requirements
- • Protecting intellectual property rights
- • Resolving disputes and enforcing agreements
- • Risk assessment and management
- • Regulatory reporting and audits
Data Protection and Security
Technical Safeguards
Encryption and Security
All data transmission is encrypted using industry-standard SSL/TLS protocols. Stored data is encrypted using AES-256 encryption standards.
Access Controls
Strict access controls ensure only authorized personnel can access personal data on a need-to-know basis.
Regular Monitoring
Continuous monitoring and logging of all data access and processing activities with regular security audits.
Organizational Measures
Staff Training
Regular privacy and security training for all team members handling personal data with strict confidentiality agreements.
Data Minimization
We collect only the minimum data necessary for our services and retain it only as long as required.
Incident Response
Comprehensive incident response procedures to quickly address any potential data breaches or security issues.
Your Rights and Data Management
Your Data Rights
Access and Portability
- • Request copies of your personal data
- • Receive data in a structured, machine-readable format
- • Transfer your data to another service provider
- • Understand how your data is being processed
Control and Correction
- • Update or correct inaccurate information
- • Request deletion of your personal data
- • Restrict processing of your data
- • Object to certain types of data processing
Data Retention and Deletion
Contact Data
Retention: 3 years after last contact
Deleted automatically unless ongoing business relationship exists
Project Data
Retention: 7 years after project completion
Required for legal compliance and support purposes
Analytics Data
Retention: 26 months maximum
Anonymized after 12 months for trend analysis
Exercising Your Rights
To exercise any of your data protection rights, please contact us using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your privacy.
What We Need
- • Clear description of your request
- • Verification of your identity
- • Specific data or time period (if applicable)
Response Timeline
- • Acknowledgment within 72 hours
- • Full response within 30 days
- • Complex requests may take up to 90 days
Privacy Questions or Concerns?
If you have questions about this Privacy Policy, need to exercise your data rights, or have concerns about how we handle your personal information, please don't hesitate to contact us.
Contact Our Privacy TeamWe are committed to resolving privacy concerns promptly and transparently.